Shipping, Returns & Special Orders

Shipping Methods & Times

US orders ship by USPS Priority Mail and typically arrive within 3 business days. Orders outside the United States ship via US Postal Service and timing is variable due to customs processing.

Distributor Contact & Payments by Check

For rush orders, delays, or questions about a specific order you have placed, contact our distributors in Seattle, Washington, USA: Alex Washoe & Dan Armstrong. Email or call 206-234-3652, Monday through Friday, 8am-6pm Pacific time. If you need to pay by check—U.S. accounts only, please—or return an item to our distributor, please send to: Group Pattern Language Project, 7729 15th Ave. SW, Seattle, WA 98106 USA.

Other Questions

For other matters, including questions about:

  • orders for more than 50 decks
  • resales and wholesaling
  • how to cancel or change an order
  • damaged or incomplete orders
  • delayed or time-sensitive orders
  • refunds
  • errors, bugs or confusions on this website
  • anything else related to Group Works and GPLP

Please contact Dave Pollard at or call 778-788-4276 (in British Columbia, Canada).


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